Welcome to the website of National Ambulance LLC (‘National Ambulance' or ‘us') at www.nationalambulance.ae (this ‘Website'). National Ambulance is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the National Ambulance Website and governs data collection and usage. By using the National Ambulance Website, you consent to the data practices described in this statement, supplemented by the Terms and Conditions noted elsewhere on this Website.

Collection of Your Personal Information

National Ambulance collects personally identifiable information, such as your name, e-mail address/es, home or work address or telephone number/s. National Ambulance also collects anonymous demographic information which is not unique to you, such as your age, gender, preferences, interests and favorites.

National Ambulance also automatically collects information about your computer hardware and software. This information can include, but is not limited to, your IP address, browser type, domain names, access times and referring website addresses. This information is used by National Ambulance for the operation of the service, to maintain the quality of the service, and to provide general statistics regarding the use of the National Ambulance Website.

National Ambulance encourages you to review the privacy statements of websites you choose to link to from the National Ambulance Website so that you can understand how those websites collect, use and share your information. National Ambulance is not responsible for the privacy statements or other content on websites outside of the National Ambulance Website.

Information Collection

Various non-identifiable information is automatically collected while visiting the National Ambulance Website, whether accessed from a computer, smartphone or other electronic devices. Such non-identifiable information includes, may not be limited to:

• The IP address from which are accessing the Website
• The type of web browser used
• The date and time of your visit to the Website
• The pages that you view on the Website
• Your geographical location

Various identifiable information is collected, such as when the user voluntarily:

1. a) Provides personal information such as name, date of birth, e-mail address, health card number, insurance details and similar items of personally identifiable information
2. b) Applies for a job through the ‘Careers'  section of this Website
3. c) Registers to receive job alerts or sharing job profiles through the ‘Careers'  section of this website
4. d) Uses online services such as requesting Event Medical Coverage Service, Non-Emergency Patient Transport, Education and Training Services and other National Ambulance electronic services

Collection of Information from Minors

National Ambulance does not knowingly or intentionally collect personal information from children under 18 (Gregorian) years of age. The content of our Website is directed at adults. If you are under the age of 18, please consult a parent or guardian for help in using this Website.

Use of Your Personal Information

National Ambulance collects and uses your personal information for several general purposes, including providing information that you have requested, handling your enquiries, personalizing your experience on the Website, providing access to some areas of the Website, and keeping you up-to-date with services which may be relevant to you where you have indicated that you wish to receive this information. National Ambulance also uses your personally identifiable information to inform you of other products or services available from National Ambulance and its affiliates. National Ambulance may also contact you via surveys to conduct research about your opinion of current services or related to potential new services that may be offered.

National Ambulance does not sell, rent or lease its identifiable or non-identifiable information to third parties. National Ambulance may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information, for example; name, e-mail address, physical address and/or telephone number/s is not transferred to the third party. In addition, National Ambulance may share data with trusted partners to help us perform statistical analysis, send you e-mail or physical mail, provide customer support and/or arrange for the provision of services. All such third parties are prohibited from using your personal information except to provide these services to National Ambulance, and they are required to maintain the confidentiality of your information.

If available to us, National Ambulance does not use or disclose sensitive personal information, such as race, religion or political affiliations, without your explicit consent.

National Ambulance keeps track of the Website pages that are visited on our Website so as to determine what National Ambulance services are the most popular and which pages are of the most interest to Website visitors. This data may be used to deliver customized content within the National Ambulance Website to visitors whose behavior indicates that they are interested in particular subject matters.

National Ambulance will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

1. a) Comply with legal processes served on National Ambulance or the Website
2. b) Protect and defend the rights or property of National Ambulance
3. c) Protect the personal safety of users of National Ambulance services or the public

Use of Cookies

The National Ambulance Website use ‘cookies' to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a website server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page on the Internet. For example, if you personalise National Ambulance pages, or register with the National Ambulance Website for services, a cookie helps National Ambulance to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as name, e-mail address, telephone number/s, addresses and so on. When you return to the same National Ambulance Website, the information you previously provided can be retrieved, so you can easily use the National Ambulance features that you customized.

You can accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your Internet browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the National Ambulance Website and National Ambulance may not be able to properly deliver the full service that our Website visitors expect.

Security of Your Personal Information

Unfortunately, the transmission of information via the Internet is not completely secure. Although National Ambulance employs security measures to protect the information provided by you, National Ambulance cannot guarantee the security of your data transmitted to our Website and any transmission is at your own risk. Once National Ambulance has received your information, we will use appropriate security procedures and features aimed at preventing any unauthorized access, unlawful processing, accidental loss, destruction or damage. National Ambulance secures your personal information from unauthorized access, use or disclosure. National Ambulance secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information is transmitted to other websites it is protected through the use of encryption, such as the Secure Socket Layer (‘SSL' ) protocol.

Data Retention

National Ambulance will retain the personal information provided by you for as long as is required by the United Arab Emirates  National Archives.

Changes to this Statement

National Ambulance may occasionally update this Statement of Privacy to reflect the company, client and/or Website visitor feedback. National Ambulance reserves the right, at its discretion, to modify, alter or otherwise update all or any part of this Statement of Privacy at any time, effective immediately, and without the need to provide notice. Your continued use (including access, browsing and/or use of any feature) of the Website of National Ambulance constitutes your agreement to this Privacy Policy and any updates. National Ambulance encourages you to periodically review this Statement of Privacy to stay informed about how we are protecting the personal information we collect.

Contact Information

National Ambulance welcomes your comments regarding this Statement of Privacy. If you believe that National Ambulance has not adhered to this Statement, please contact the Quality, Health, Safety and Environment (‘QHSE') Team at QHSE@nationalambulance.ae. National Ambulance will use commercially reasonable efforts to promptly determine and remedy the problem.
 

Thank you for reading this Statement of Privacy. Welcome again to the Website of National Ambulance in the United Arab Emirates.